Your Questions Answered
Families gain peace of mind, caregivers get relief, and loved ones receive attentive, nurse-led support that keeps them safe, comfortable, and cared for at home.
It’s support that strengthens families, not just healthcare.
What makes Velora Concierge Care different from home health agencies?
Answer: Many agencies rotate staff and rush through visits. At Velora Concierge Care, you’ll see the same nurse consistently — someone who knows your loved one and your family’s unique needs. We don’t rush. We provide attentive, concierge-style nursing support that builds trust and continuity.
Do you replace doctors or other healthcare providers?
Answer: No. We complement your loved one’s existing medical team. Our role is to monitor, guide, and support between appointments — catching changes early, providing updates, and helping families make informed decisions. We bridge the gap so care at home feels safe, seamless, and proactive.
Who is your service right for?
Answer: We’re here for families with aging loved ones, those recovering from hospitalization, or individuals adjusting to new or chronic conditions. If your loved one wants to remain at home but needs professional oversight, we’re the perfect fit.
Can you help if my loved one is in assisted living but needs extra oversight?
Answer: Yes. We often support families with loved ones in assisted living or retirement communities. Our role is to add an extra layer of nursing oversight, providing families with updates and reassurance while complementing the facility’s care.
Is Velora Concierge Care covered by insurance?
Answer: We provide private-pay services tailored exclusively to your unique needs and circumstances. Our highly personalized model delivers a true concierge-level experience — offering the flexibility, attention, and outcomes that traditional insurance-based care simply cannot provide.